To speak to a member of the Amazon customer service team over the phone dial freephone 0800 279 7234. This is a support number which can be used to make complaints about, to report non delivery of an order.
For general enquiries you should phone Amazon on 0800 496 1081, to speak to a customer service operative. Calls to 0800 numbers are completely free from any UK landline, but you should check with your mobile service provider if there is any charge if phoning from a mobile phone.
Members of Amazon Prime can also phone 0800 496 1081 for account queries and technical supports for products such as Prime Music and Prime Video.
If you need to speak to the Amazon customer service team from abroad the n you should use the folowing international number: +44 207 084 7911
If you are phoning Amazon to request tchnical support for your Kindle then you should use the Kindle technical support number: 0800 496 2449. This number can also be used to request support for Fire Tablets, Amazon Dash, and Fire Phones. The telephone support team are usually able to adise you how to fix any problems with your devices or accounts and they will also be able to help you organise a retrurn or refund for products that are faulty.
Customers who have forgotten their Amazon Prime login details can also call 0800 496 2449 to arrange a password reset or to be given their registered account name after verifying their identity.
If phoning the Amazon helpline from abroad then you should use their international number: +44 203 356 6212
If you have a complaint that you would like to make about any aspect of your Amazon customer service experience then you should phone the number for their UK Head Office: 0207 084 7911,
Or you can write to Amazon using the following postal address:
Amazon Customer Services
1-9 The Grove